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Privacy Policy

A legal disclaimer

The information provided on the Chez Galatea website is for general educational and informational purposes only and is not intended as medical advice, diagnosis, or treatment. Individual results may vary, and no guarantees of specific outcomes are made. All medical spa services are performed by or under the supervision of licensed medical professionals in accordance with California law.

By accessing this website, you acknowledge and agree that Chez Galatea, its owners, and its staff are not liable for any decision made or action taken based on the information provided herein. Content may not always reflect the most current clinical, regulatory, or legal standards and is subject to change without notice.

We strongly encourage you to schedule an in-person consultation with our qualified providers to determine which treatments are appropriate for your individual needs. In case of a medical emergency, always dial 911 or seek immediate care from your healthcare provider.

Privacy Policy 

​Chez Galatea (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or receive services at our medical spa in Thousand Oaks, California.

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Information We Collect

  • Personal Information You Provide: When booking appointments, completing forms, or contacting us, you may provide information such as your name, email address, phone number, medical history, and payment details.

  • Health Information: Any medical or health-related information collected through consultations or treatment forms is protected under HIPAA and applicable California law.

  • Automatically Collected Information: We may collect information about your device, browser, IP address, and site usage through cookies and analytics tools to improve website functionality.

 

How We Use Your Information

  • To schedule and confirm appointments.

  • To provide safe and effective medical spa services.

  • To communicate with you regarding services, promotions, and updates (if you opt in).

  • To comply with legal, regulatory, and licensing requirements.

 

HIPAA Compliance

Chez Galatea complies with the Health Insurance Portability and Accountability Act (HIPAA). Any health-related information you provide is kept confidential and is used solely for the purpose of delivering medical services. We do not disclose your protected health information (PHI) without your consent unless required by law.

 

Sharing of Information

We do not sell, trade, or rent your personal information. Information may only be shared with:

  • Licensed medical professionals providing your care.

  • Third-party vendors assisting in business operations (e.g., payment processors, scheduling systems), who are required to maintain confidentiality.

  • Regulatory or legal authorities, if required by law.

 

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal and health information. However, no online transmission or storage system can be guaranteed to be 100% secure.

 

Your Rights

You have the right to:

  • Access and request a copy of your personal or health information.

  • Request corrections to your information.

  • Withdraw consent for communications at any time.

  • Request how your information is shared, subject to legal requirements.

 

Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve site functionality. You may disable cookies in your browser settings, but some site features may not function properly.

 

Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13.

 

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

 

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

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